Maintenance

To ensure our uptime and security goals are met, we regularly perform maintenance and upgrades on the exchange platform. Such upgrades are always carried out in the least-disruptive manner possible, and always during the following maintenance windows:

Non-Disruptive Maintenance

Mondays to Fridays between 22:00 and 00:00 hours MST.

Disruptive Maintenance

Saturday or Sunday between 08:00 and 10:00 hours MST.

Scheduled maintenance is always announced to the member-maintenance mailing list.

Communication

Scheduled maintenance is always announced to the relevant mailing lists at least 72 hours before it is taking place. However, hardware or software failure may occasionally require unscheduled maintenance in order to repair. In such cases, an Emergency Maintenance window may be scheduled or commence immediately, depending on the severity. Every effort will be made to notify members of such an event as quickly as possible.